Partnership Specialist

Manila

Full-time

Permanent employee

Your job

You’ll join a team of 12 ambitious and driven colleagues based in the Netherlands and serve as the main point of contact for our suppliers. Using your strong communication and analytical skills, you’ll understand supplier needs and help build lasting business relationships. You'll manage quality cases and complaints from our accommodation and transport partners, working directly with suppliers to gather documentation, assess outcomes, and ensure accurate case resolution. As part of a fast-growing company, you take ownership and contribute ideas to continuously improve how we work and grow.

Your profile

Your main responsibilities
· Handle partner quality cases and complaints from intake to resolution
· Coordinate with suppliers to collect and validate supporting documentation
· Submit and communicate case details to Booking.com and other relevant parties
· Assess case outcomes (win or loss) based on established criteria
· Apply penalties where required under the applicable framework
· Maintain accuracy and consistency across all case handling

We (Get-)excited if you
Are fluent in English (additional languages are a strong plus).
Are a confident communicator who doesn’t give up easily and loves winning deals.
Have strong inter-personal and time management skills.
Take ownership of your work and enjoy contributing to developing processes to reach ambitious goals.
Have a sharp eye for detail and are comfortable working with numbers.

About us

Get-e is a fast-growing B2B travel tech company based in Amsterdam, building a fully managed 24/7 platform that powers airport transfers and A-to-B travel worldwide. Through a strong network of local partners, our service operates in 110+ countries across 900+ airports and destinations.

We are an international team with 30+ nationalities, working together in a dynamic, fast-paced environment where ideas move quickly and ownership is real.

We work with some of the biggest names in travel, including 70+ airlines and leading global brands, and we are continuing to scale quickly. Recently, we expanded into hotel accommodation for airline crew, opening up an exciting new growth chapter.

At Get-e, you will be working at the intersection of travel, technology, and global operations across three key areas:

Airlines: Delivering end-to-end solutions for crew transport and accommodation, from sourcing partners to automating complex operations, all supported by our 24/7 Global Operations Centre in Amsterdam.
Assistance Companies: Enabling critical travel logistics, supporting the safe repatriation of travelers and movement of medical professionals.
Travel Partnerships: Powering transfer solutions behind major global brands like Booking.com, Amadeus, Visa, and Mastercard.

If you enjoy solving complex challenges, working in a fast-scaling environment, and building products used around the world, you will fit right in.